Shipping conditions
Shipping Policy
Welcome to Gabriel des Temps, where passion meets precision. We want to ensure your order arrives quickly and safely. Please read our shipping policy carefully to learn more about our delivery process.
Processing Time
All orders are processed within 1–3 business days after payment is received.
Delivery Time
Delivery times vary by destination:
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Switzerland: 5–10 business days
No shipments are dispatched on weekends or public holidays.
Shipping Carriers
We work with trusted carriers such as DHL, FedEx, and UPS to ensure safe and timely delivery. The carrier is selected based on your location and the best available option.
Shipping Costs
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Standard Shipping: Free on all orders over CHF 650
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Express Shipping: Available on request for an additional fee (calculated at checkout)
Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can follow your delivery in real time.
Undeliverable Packages & Address Errors
If a parcel is returned due to an incorrect address or refusal of delivery, a reshipping fee may apply. Please ensure your address is accurate to avoid delays.
Contact & Customer Service
If you have questions about your order or our shipping policy, please contact us at info@gabriel-des-temps.com. Our customer service team is happy to assist you.